Due to a lockdown in the Mortal Realm, orders placed from January 5th 2021 will not be shipped or fulfilled until further notice. To ensure you are the first to hear when the Elves will be back on site to process orders, please email shop@grimmandco.co.uk for details as they arrive.

Help Center

Help Center

Frequently Asked Questions



Placing an Order

Tracking or Editing an Order

Returns and Refunds


Pen Pal Post


Spin to win Spinner icon