Every product you purchase from our Apothecary shop helps to change lives one story at a time.

Terms & Conditions

Your use of this website is subject to the following conditions and you should not use this website unless you accept these conditions:

1. Use of the Grimm & Co website

You agree to use the Grimm & Co website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the Grimm & Co website. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, uploading obscene or offensive content, or uploading content for which you do not have copyright permission.

2. Content

We are not responsible for any offence, damage to feelings, or emotional distress caused as a result of any content.

3. Copyright

3.1 You may not upload or share any defamatory or illegal material on the Grimm & Co website. This includes text, graphics, video, programs or audio.

3.2 You agree to upload or share with the Grimm & Co website only contributions which are your own original work or which you have permission to use. You must not violate, plagiarise, or infringe the rights of Grimm & Co Limited or third parties including copyright, trademark, trade secrets, privacy, publicity, personal or proprietary rights.

4. Your contributions

4.1 About your contributions: (a) No advertising or promoting.(b) Contributions containing languages other than English may be removed.(c) No impersonation.(d) No inappropriate (e.g. vulgar, offensive etc) user names.

4.2 By sharing any contribution (including any text, photographs, graphics, video or audio) with the Grimm & Co website you agree to grant to Grimm & Co Limited, free of charge, permission to use the material in any way it wants (including modifying and adapting it for operational and editorial reasons). In certain circumstances Grimm & Co Limited may also share your contribution with trusted third parties.

4.3 Copyright in your contribution will remain with you and this permission is not exclusive, so you can continue to use the material in any way including allowing others to use it.

4.4 In order to participate in and contribute to the Grimm & Co website you are required to register with the website. Any personal information supplied to the Grimm & Co website as part of this registration process will be collected, stored and used in accordance with the Grimm & Co Privacy Policy.

5. Safety

5.1 We advise that you never reveal any personal information about yourself or anyone else (e.g. telephone number, postal address, home address or email address or any other details that would allow you to be personally identified).

5.2 If you’re under 16: Please get a parent’s or guardian’s permission before taking part in the Grimm & Co website. Never reveal any personal information about yourself or anyone else (for example, school, telephone number, your full name, home address or email address).

5.3 Please see the Get Safe Online website for more information on using the internet safely.

6. If you break the rules

6.1 If you fail to abide by the above rules when taking part in the Grimm & Co website, we may remove your contributions from the site. You will be notified if this action is taken. If you continue to break the above rules we may suspend your user account on a temporary or permanent basis.

6.2 Grimm & Co Limited reserves the right to delete any contribution, or take action against any breech of these terms and conditions, at any time, for any reason.

7. Responsibility

7.1 Much content posted on the Grimm & Co website is created by members of the public. The views expressed are theirs and unless specifically stated are not those of Grimm & Co Limited. Grimm & Co Limited is not responsible for any content posted by members of the public on the Grimm & Co website or for the availability or content of any third party sites that are accessible through the Grimm & Co website. Any links to third party websites from the Grimm & Co website do not amount to any endorsement of that site by Grimm & Co Limited and any use of that site by you is at your own risk.

7.2 Nothing in these terms limits or excludes Grimm & Co Limited’s liability for death or personal injury caused by its proven negligence. Subject to the previous sentence, Grimm & Co Limited shall not be liable for any of the following losses or damage (whether such damage or losses were foreseen, foreseeable, known or otherwise):
(a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of the Grimm & Co website regardless of the form of action.

Gift Vouchers/Cards:

How to Use Your Gift Voucher in the Apothecary:

Present this voucher to a Shop Elf at time of purchase. The voucher can only be used as full payment. No change or refund will be given.
Gift vouchers are void once redeemed and must be surrendered to the Shop Elf at time of use.

How to Use Your Gift Card Online:

Enter your unique gift card code in the Promo Code box at checkout, before continuing to payment. The voucher can only be used as full or part payment, in multiple transactions until the full amount is spent.
Gift card is void once redeemed.


Terms & Conditions

  1. This gift voucher can be redeemed in Grimm & Co Apothecary to the Magical or online at grimmandco.co.uk as full payment towards our products or services.
  2. Gift card purchased through our website will be sent to you by email. Please ensure that the email is typed correctly as Grimm & Co cannot be held responsible for incorrectly supplied information.
  3. Gift vouchers/cards may be used for payment of goods of a higher price than the gift voucher/card value, on payment of the difference.
  4. Gft vouchers can only be redeemed once in the shop by presenting to a Shop Elf.
  5. Protect the gift voucher and treat it as cash. No liability is accepted for lost or stolen vouchers.
  6. The gift voucher is exempt from Grimm & Co’s Standard Returns Policy. It is non-refundable, non-transferable, and cannot be exchanged for cash, rocking horse poo, hen’s teeth, or any other method of magical currency.
  7. We reserve the right to amend the terms and conditions or discontinue the voucher at any time. This does not affect your statutory rights.
  8. Grimm & Co reserves the right to refuse to accept any gift voucher payment where it deems that a gift voucher has been tampered with, duplicated or where it is otherwise suspected to be affected by fraud.
  9. A gift voucher is for personal use only and it may not be used for commercial purposes (including, but not limited to, resale) without Grimm & Co’s prior written consent.
  10. Use of this gift voucher/card constitutes acceptance of the voucher terms and conditions.
  11. Issuer: Grimm & Co Apothecary to the Magical, Ship Hill, Rotherham, S60 2HG, United Kingdom, MORTAL REALM


Grimm & Co is a Charity Registered in England and Wales number 1154990.
Its trustee is The Grimm & Co Limited, a company limited by guarantee registered in England and Wales number 8765731.
Registered office: Grimm & Co, Ship Hill, Rotherham, S60 2HG

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